PIF Samaritan Services

Wellness Program Plan & Resources

PIF Samaritan Services turns the assessment into a customized playbook: a sustainable, funded wellness program that Karen Hurley implements in person and tracks the way you track any other operational function.

The playbook

A Customized Playbook, Not a Borrowed Template

Karen Hurley builds a wellness program plan tailored to your organization's specific needs, goals, culture and budget.

This isn't a one-size-fits-all solution. The plan is built from your assessment results and department-specific feedback and priorities, so it reflects your actual numbers instead of an average across thousands of organizations using the same bundled content. It moves your organization away from relying on reactive resources and toward a proactive wellness program focused on sustainability and effectiveness.

Whether you lead a police department, a fire or EMS agency, a dispatch center, an emergency management office, a law firm or a school district, the playbook is sized for your team and documented well enough to defend line by line.

What the Program Plan Covers

  • Physical, mental, emotional and spiritual wellness, treated as connected
  • Resources matched to the roles carrying the most risk
  • Funding ideas and a budget-ready business case
  • Rank-specific training and peer support structure
  • Training and resources for retirees
  • Technology that fits how your people actually work
  • A tracking plan with measures leadership can report on
Sustainable and funded

Built to Survive the Next Budget Cycle

A program that isn't funded and documented doesn't last past the leader who started it.

Resources Go Where the Risk Is

Resources are reallocated toward the roles carrying the most exposure, not spread evenly across every position.

Funding Built In

PIF Samaritan Services includes funding ideas in the plan, so the program has a defensible line item instead of depending on goodwill.

A Foundation Built to Last

The plan is designed as a foundation that holds through leadership changes, not a one-time program installed and forgotten.

Implementation

Karen Implements It in Person

Interactive, Hands-On Training

In-person trainings are interactive, hands-on experiences designed to give your people the tools to handle the unique challenges they face every day.

A Three-Prong Program by Rank

Training includes a three-prong program geared toward specific ranks. Draft The three prongs and the ranks they serve will be named here once Karen confirms them.

One-Time or Ongoing

In-person training can be a one-time training or a yearly contract with quarterly trainings, so wellness goals are met and adjustments are made as needed.

Retirees Included

Special training programs for retirees ease the transition out of a purpose-filled career, so wellness continues beyond active service.

Tracking and ROI

Measured Like Any Other Operational Function

PIF Samaritan Services tracks a wellness program with the same numbers leadership already watches: PTO usage, workers' comp claims, participation and retention.

A program that's never measured is a program leadership can't defend at the next budget cycle. Consistent tracking turns a one-time pitch into an ongoing, defensible line item, and it shows whether the program is reaching the people carrying the most risk or only the people who were already engaged.

Turnover is the number that makes the case. Gallup estimates voluntary turnover costs U.S. businesses about $1 trillion a year, and that replacing an individual employee can cost one-half to two times their annual salary.

Source: Gallup, "This Fixable Problem Costs U.S. Businesses $1 Trillion," 2019

What Gets Tracked

  • PTO usage
  • Workers' comp claims
  • Participation, by role and risk level
  • Retention and departures
  • Referral willingness
  • For school districts: exit interview themes and substitute usage
FAQ

Questions About Program Design and Tracking

Still have a question?Ask Karen directly on a free strategy call.

Book a CallOr send a message
What should a wellness program for a police department actually include?

A real program covers the physical, mental, emotional and spiritual dimensions of wellness and follows one sequence: assess the department's actual risk, build a customized playbook, implement it in person, then track results. A program missing any one of those four steps is why so many sit unused.

What's the difference between a wellness resource and a wellness program?

A resource is something available if someone seeks it out, like an EAP number, an app or a once-a-year training. A program is a documented, funded strategy built around the organization's actual risk, with someone accountable for whether it's working.

How do you know whether a wellness program is actually working?

Track it the way any operational function gets tracked: PTO usage, workers' comp claims, retention and whether people actually use it. Karen Hurley builds that tracking into every PIF Samaritan Services program plan.

What does ROI look like for a wellness program?

ROI for a wellness program shows up in the same measures as any operational function: PTO usage, workers' comp claims, referral willingness and retention. Wellness stops being a soft-skills question the moment it's tracked like everything else.

How is a wellness strategy for a school district different from one for a police department?

The sequence is the same, but the risk and the measures differ. Educators carry a specific kind of pressure, and a district's program is tracked through exit interview themes, substitute usage and whether staff engage with what's offered, so it looks different from a generic staff wellness day.

What does the in-person training include?

In-person training from PIF Samaritan Services can be customized to your organization's needs, from a one-time training to a yearly contract with quarterly trainings. All in-person training includes a comprehensive wellness assessment and resources for maintaining an effective, growth-oriented wellness program.

Are your services available for retirees?

Yes. PIF Samaritan Services offers training and resources for retirees, because transitioning from a purpose-filled career to retirement can be an adjustment.

What kind of commitment is required from our organization?

A willingness to be open to new ways of working, a commitment to make incremental adjustments, clarity on what is truly important to your people, and a readiness to prioritize wellbeing. Karen Hurley considers these essential components of any effective wellness program.

Ready to talk?

Start the Conversation

  • An honest look at where your program stands
  • A plan you can act on, with or without Karen
  • A clear read on whether PIF, Coaching with a Karen, or both fits
  • Support sized to your team's actual risk
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