Wellness Programs Built for the Risk Your People Actually Carry
PIF Samaritan Services is Karen Hurley's project-based wellness program consulting practice. Karen assesses where your program stands, builds a customized playbook, implements it in person and tracks the results, for public safety agencies, emergency management, law firms and school districts.
A Wellness Program, Not Another Wellness Resource
PIF Samaritan Services designs documented, funded wellness programs for organizations whose people carry real occupational risk.
Most wellness programs assume a desk and a predictable day. PIF Samaritan Services builds programs for people deployed into the field and for professionals who carry other people's worst circumstances for years at a time. PIF stands for Pay It Forward. Karen Hurley brings 20+ years in public safety and legal environments, crisis support work with a fire department during the pandemic, IACP subject matter expert status, time on Lexipol's national Wellness Team and Utah FOP preferred provider status to every engagement.
A resource is something available if someone seeks it out: an EAP number, an app, a once-a-year training. A program is a documented, funded strategy built around your organization's actual risk, with someone accountable for whether it's working. Most organizations have resources. Few have programs.
Who PIF Samaritan Services Serves
- Police departments and sheriff's offices
- Fire departments and EMS agencies
- 911 dispatch and communications centers
- Emergency management agencies
- Law firms and district attorneys' offices
- School districts and their HR leaders
- Utility and disaster-response organizations with field crews
- Retirees moving out of a purpose-filled career
Assess. Build. Implement. Track.
Every PIF Samaritan Services engagement follows the same four-step sequence, and each step has a deliverable you can check.
Assess
A confidential assessment identifies which roles carry the most exposure and where your current wellness program leaves gaps.
Wellness Program AssessmentsBuild the Playbook
Karen builds a customized playbook sized to your organization, its culture and its budget, not a template written for a two-thousand-person agency.
Program Plan & ResourcesImplement in Person
Karen delivers the plan in person, including hands-on training and the right technology, so the program gets used, not just installed.
Technology IntegrationTrack the Results
The program is measured like any operational function: PTO usage, workers' comp claims, participation and retention.
How Tracking WorksPhysical, Mental, Emotional and Spiritual
Karen Hurley treats all four dimensions of wellness as connected, which a purely clinical approach misses.
A Multi-Pillar Assessment
Draft PIF Samaritan Services assessments use a multi-pillar approach to build a growth-oriented, fully funded wellness program. The pillars will be named here once Karen confirms them.
Training Built for Rank
In-person training includes a three-prong program geared toward specific ranks, plus training and resources for retirees, so wellness continues beyond active service.
Funding Ideas Included
Programs are designed to be sustainable and funded, with the data leadership needs to defend the line item to a city council, a partnership or a school board.
Anonymity and Confidentiality
The assessment and delivery are handled with mindful, rule-based anonymity and confidentiality.
Three Ways to Work With PIF Samaritan Services
Every engagement starts with a complimentary strategy call. Karen then recommends the tier that fits your organization's size, risk and budget.
Wellness Program Assessment
Draft $4,400A paid diagnostic of where your wellness program stands, with a plan you can act on with or without further engagement.
- Confidential risk and program assessment
- Business case for budget, council, partnership or board conversations
- Actionable recommendations
Strategy Engagement
Draft $8,800Draft The assessment plus a customized playbook and a tracking plan so leadership can measure the program year over year.
- Everything in the assessment
- Customized wellness program playbook
- Tracking for PTO usage, workers' comp claims, participation and retention
Full Engagement
Draft $26,000Draft Assessment, playbook, in-person implementation and technology integration, with Karen accountable through rollout.
- Everything in the Strategy Engagement
- In-person implementation and training
- Wellness app selection or custom app guidance
What Public Safety Leaders Say About Karen
Karen is an amazing resource on wellness. Her experience, expertise and passion are truly unique and it has been an honor to work with her. She seems to have an endless supply of tools to customize a program. She truly understands how to take organizations from a standard and canned wellness program to a culture of wellness.
I've had the pleasure of working with Karen while we both served public safety agencies and their employee wellness. Karen is one of the most genuine people I've met, and the way she pours herself into her work is incredible.
I am writing to wholeheartedly recommend Karen for her exceptional dedication to officer health and wellness during our time working together. It has been a pleasure collaborating with her, and her passion for the work she does is truly commendable.
Questions About PIF Samaritan Services
What is PIF Samaritan Services?
PIF Samaritan Services is Karen Hurley's project-based wellness program consulting practice for organizations with high-risk, high-stress personnel. It covers wellness program assessments, sustainable and funded program design, a customized playbook, in-person training and technology integration such as wellness app selection or custom app development for field personnel. PIF stands for Pay It Forward.
Who are PIF Samaritan Services' wellness programs for?
PIF Samaritan Services builds wellness programs for police, fire, EMS and dispatch agencies, emergency management, law firms, district attorneys' offices, school districts, and utility and disaster-response field crews. Ideal clients are command staff, managing partners, district HR leaders, peer support teams and wellness coordinators who want a long-term program that is sustainable and effective.
What should a wellness program for high-risk personnel include?
A program for your highest-risk personnel has to cover the physical, mental, emotional and spiritual dimensions of wellness, not just a standard benefits package. Karen Hurley's assessment identifies which roles carry the most risk and builds the playbook around that specific weight, whether that's a patrol officer, a litigator, an emergency manager or a teacher managing a classroom through a hard year.
Why does a one-size-fits-all wellness program fail the people carrying the most risk?
A wellness program built for average workplace stress doesn't reach the people carrying the most of it. Risk comes from exposure, such as repeated trauma, adversarial conflict and high-stakes decisions under pressure, not from job title, so a program has to be built around where that exposure actually sits in your organization.
How is Karen Hurley different from a check-the-box wellness program run by HR?
A check-the-box program exists to say something was offered; PIF Samaritan Services starts with an assessment of actual risk, builds a plan specific to your organization and stays involved through implementation. That is the opposite of a once-a-year training nobody remembers by spring.
How is Karen Hurley different from Lexipol-style vendors?
Lexipol bundles wellness content into a broader policy management platform sold at scale, which is comprehensive but standardized. Karen Hurley worked on Lexipol's national Wellness Team in 2022 and builds custom programs around one organization's specific gaps; a nineteen-officer department and a two-thousand-officer department don't carry the same risk profile.
Do I need a clinical background to start a wellness program?
No. A leader doesn't need a clinical background, they need a partner who does the assessment and builds the plan with them. Karen Hurley is not a clinician; a clinical provider treats a crisis, while PIF Samaritan Services builds the program that prevents as many crises as possible, and the two roles work side by side.
Where is PIF Samaritan Services based, and does Karen travel to agencies?
Draft Karen's home base and the regions she serves in person, to confirm with Karen.
Start the Conversation
- An honest look at where your program stands
- A plan you can act on, with or without Karen
- A clear read on whether PIF, Coaching with a Karen, or both fits
- Support sized to your team's actual risk